During office hours Monday to Friday (8.30am – 6pm) and Saturday (9am – 1pm), our receptionists are available to make appointments for consultations, during the mornings, afternoons & evenings, which help to reduce waiting times and allow client/ pet/vet continuity.
Our appointments are 15 minutes long, giving you & your pet quality time with the vet. If you would like to see a specific veterinary surgeon, please tell us and wherever possible we will book you in with that vet.
In the case of an emergency, a receptionist or nurse will admit the animal for immediate treatment with a vet. We aim to provide the standard of care that we would wish for our own pets.